This Privacy Policy outlines how sukoneaura.com (“we,” “our,” or “the Site”) collects, utilizes, and safeguards your personal information when you visit or make a purchase from our website.
Contact
If you have any questions about this Privacy Policy, require further details regarding our data practices, or wish to make a complaint, please contact us:
- Email: support@sukoneaura.com
- Mailing Address: 64/3 Shiv Temple road, hargobind enclave near gopi dhaba,Chhatarpur , Delhi , India, 110092
Personal Information We Collect
When you interact with our Site, we gather certain details about your device, browsing behavior, and transaction history. We also collect additional information if you contact us for support. “Personal Information” refers to any data that can identify an individual. Below are the types of Personal Information we collect and the reasons for collecting them.
1. Device Information
- Purpose: To ensure the Site loads correctly and to analyze usage patterns for improvements.
- Source: Automatically collected using cookies, log files, tracking pixels, and similar technologies.
- Shared with: WooCommerce and other service providers that support site functionality.
- Collected Data: Web browser version, IP address, time zone, cookies, pages viewed, search terms, and browsing interactions.
2. Order Information
- Purpose: To fulfill orders, process payments, arrange shipping, provide invoices, prevent fraud, and send promotional updates (if opted in).
- Source: Directly collected when you place an order.
- Shared with: WooCommerce, payment processors (such as PayPal, Stripe, or Razorpay), shipping and logistics providers.
- Collected Data: Name, billing/shipping address, payment details, email, and phone number.
3. Customer Support Information
- Purpose: To respond to inquiries and assist customers.
- Source: Directly provided when you contact support.
- Shared with: Customer support platforms (if applicable).
- Collected Data: Any details shared voluntarily, including email and phone number.
Minors
Our Site is not intended for individuals under 18 years of age. We do not knowingly collect information from minors. If you believe a child has provided us with Personal Information, please contact us to request its deletion.
Sharing Your Personal Information
We share Personal Information with third-party service providers to operate our business effectively. These may include:
- E-commerce Platform: WooCommerce (for order management).
- Payment Providers: PayPal, Stripe, Razorpay, or others used for processing payments.
- Shipping Services: Third-party courier and logistics companies.
- Marketing Tools: Google Ads, Facebook Ads, and email marketing services for targeted promotions.
- Analytics Services: Google Analytics, Facebook Pixel, or similar tools to track and improve user experience.
We may also disclose information to comply with legal obligations or protect our rights.
Behavioral Advertising
We may use your Personal Information to show you targeted advertisements based on your browsing habits. These advertisements may appear on:
- Google Ads: You can opt out here.
- Facebook Ads: You can manage ad preferences here.
- Bing Ads: Adjust settings here.
To further manage your online advertising preferences, visit the Digital Advertising Alliance opt-out portal.
Using Your Personal Information
Your Personal Information is used for:
- Processing transactions and fulfilling orders.
- Communicating with you regarding orders, updates, and promotions.
- Preventing fraudulent activities and ensuring security.
Your Rights (GDPR & CCPA Compliance)
If you are a resident of the European Economic Area (EEA) or California, you have the right to:
- Request access to your data.
- Request corrections or updates.
- Ask for deletion of your data.
- Opt-out of data processing for targeted advertising.
To exercise these rights, please contact us at support@sukoneaura.com
Cookies & Tracking Technologies
Cookies enhance your experience by storing preferences and tracking interactions. You can manage cookies through your browser settings. Blocking cookies may affect certain website functions.
Do Not Track Signals
Currently, we do not modify data collection practices in response to “Do Not Track” signals from browsers.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices. Any modifications will be posted on this page.
Complaints
If you have concerns about how we handle your data, please contact us at support@sukoneaura.com. If you are unsatisfied with our response, you may lodge a complaint with your local data protection authority.
